Latest GrabCar Earning Structure – October 31, 2016 to November 6, 2016 (Klang Valley)

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GrabCar (Economy) Weekly Earning Structure (October 31st, 2016 to November 6th, 2016) Dear Partners, In the past few weeks, we’ve made some changes and have heard some valuable feedback from you. Your livelihood is very important to us, and we’re continuously striving to improve and hopefully serve you better. Thank you for continuing to support us, so that we can continue to support you. This week, we’re pleased to announce some new improvements: Fairer, simpler cancellation rates*: No more worrying about your passengers accidentally selecting ‘Driver ask passenger to cancel’ – we’re removing this from your cancellation rates, but will continue to tightly monitor excessive incidents to ensure a fair and smooth experience for both you and your passengers. HIGHER hourly guarantees: Better guarantees from Monday toThursday (2-3 pm, 8-11pm) and from Friday to Sunday (9pm-12am). Minimum fare of RM3: No more driving and waiting for fares as low as only RM2. We will ensure that your fares will never be below RM3, no matter how short the job Platinum Partner Programme: We can never thank you enough for giving everyday Malaysians a great ride and your warm service. But we at least hope to recognise excellence from our very best partners every month: those who achieve the most 5-star ratings! More details here. Do familiarise yourself with this week’s updated schedule to plan out your journeys efficiently and maximize your earnings. Take care, drive safe, and have a productive week ahead! *Driver ask pax to cancel will not be included directly within cancellation rate. However, excessive numbers or complaints will be strictly monitored and taken seriously, and may affect your earnings

This week’s guide to greater earnings! Make sure you satisfy the following requirements for earnings.

*Please read the fine print and refer to the busy area map for the full details.

Earning Structure Our earning structure aims to cater to your availability and maximise your earning potential whether you are full-time or part-time. 5 types of guarantees: Mega Peak, Ultra Peak, High Peak, Peak, and Bonus. Drive anytime you want, and there’s an hourly guarantee for you! Guarantees: The more you drive, the more you earn. The more trips you complete in an hour, the higher your total gross guaranteed earnings per hour!Example: As a Tier 1 driver, completing 1 trip during the Mega Peak hour on Monday guarantees you gross earnings* of RM40; completing 3 trips guarantees you gross earnings* of RM60. 2 tiers of earnings: Tier 1 requires at least RM480 fare collection per week, while Tier 2 applies to anyone who collects below RM480 in fares. Top up: All hourly guaranteed earnings are before Grab’s 20% commission. GrabAuto: Save up to 30% for your car maintenance needs to increase your take-home earnings! To find out more about the eligibility criteria for GrabAuto, please click here. This earnings structure allows you to maximise your earnings EVERY HOUR based on your availability! *before Grab’s 20% commission

Hourly Guarantees

Example 1: If you achieve Tier 1 (RM480 in weekly fares collected), you could drive with us from 7.00am – 8.00am on Monday (Mega Peak) to potentially earn up to RM60 in gross guaranteed fares for the hour, depending on how many trips you complete in that hour!

Example 2: Even if you do not hit the RM480 fare target, you can still be eligible for extra earnings by driving during our Mega Peak, Ultra Peak, High Peak, and Bonus Hours!

Referral Bonus [LAST CHANCE] Tomorrow is your last day to EARN even more with Grab. Refer your friends to become GrabCar drivers and earn up to RM200! Refer a friend who has a driving statement from another e-hailing platform and earn a RM200 referral bonus. Refer a friend to become a driver and earn RM100 referral bonus. Find out more here.

Busy Areas 50% of your Mega Peak, Ultra Peak, High Peak, and Peak hour jobs in a week must be picked up from our 18 busy areas. For a more detailed map, see here.

Airport Promo is Still On! You will get total net earnings of RM62 for each airport trip. Net Earnings (after Grab’s 20% commission) RM65 (Received from passenger) x 80% (Minus Grab’s 20% commission) + RM10* (Top up into credit wallet) = RM62 NETT *Kindly note the RM10 top up will be processed into your credit wallet with the incentives instead of automatically.

The Fine Print Please do remember to read all of the fine print to ensure that you qualify for incentives. Also, please do take some time to read the T&Cs in your driver appto ensure that you are able to perform your best as a Grab driver on our platform. To qualify for earnings, you must: Maintain an average driver rating of 4.4 and above. Maintain a Weekly Acceptance Score of 90%. Your Weekly Acceptance Score will be reset every Monday at 12:01am to 0%. Payout will be based on your prorated online & available time (note: you must be online AND available for jobs to be eligible for hourly guarantees). The amount of time that you were online & available will becalculated based on the number of minutes your were online for that hourly block. For example, if you are online & available for 45 minutes and complete one trip in that hour, you will be eligible for 75% (45/60 mins) of the guarantee for that hour. To maximize your earnings, do stay online for the full hourly block to get more jobs and increase your total gross earnings! Do note that you need to pick up at least one job per hour in order to qualify for guarantee for that hour. [UPDATED] Maintain a weekly driver cancellation rate at a maximum of 10% in order to qualify for earnings. Excessive drivers requesting their passengers to cancel trips will be monitored and may affect your earnings. To qualify for hourly guarantees, pick-ups are limited to areas within KLIA, KLIA 2 and Klang Valley only. You can drop off anywhere in Klang Valley, Genting Highlands, KLIA and KLIA 2. Drop offs outside these areas will not be included for computation of the hourly guarantees. To qualify for Mega Peak, Ultra Peak, High Peak, and Peak Hour guarantees, 50% of your jobs during those hours in a week must be picked up from busy areas. If you do not meet this requirement, you will not be eligible for any earnings for the Mega Peak, Ultra Peak, High Peak and Peak Hour hours. This requirement does not apply for Bonus Hour guarantees. Earnings will be calculated based on your weekly unique passenger count. Each unique passenger entitles you to ONE completed ride for the week. Only the fare amount of your FIRST unique passenger booking will be considered for the calculation of your hourly guarantee. GrabCar will collect a 20% commission from your gross fares, including the guaranteed portion (i.e. 20% commission will apply to both your collected fares AND the top-up portion). RM65 (gross) fare is only applicable for Klang Valley airport bookings to/from KLIA & KLIA 2. Subang Airport is excluded from the RM65 airport campaign, but it is still part of our busy areas. Please note that all airport fares (both drop-off and pick-up) contribute to your target fare collection to qualify for Tier 1 hourly guarantees. You can now check the final fare collected for every job from your driver app job history. Add the final fare for every job completed during the week to find out your total fare collected for the week. If your fare collected for total trips completed is higher than the gross guaranteed earnings for the hour, you will not be given a further top up – you will earn the collected fare as per usual. We will only reimburse the difference if your collected fare is lower than the gross guaranteed earnings for the hour. For instances where fraudulent bookings or behaviour are found (e.g. driver excessively asking passenger to cancel on their behalf), an internal investigation will be conducted by Grab. Drivers may or may not qualify for earnings payout, depending on the findings of the investigation. This earning structure is only applicable for GrabCar (Economy) as per the week communicated. Any previous earning structure is not applicable. Register and join our family and have fun! Play your part by contributing or share good things to the family. Click here to register with us. You may want to share your opinion for the latest incentive structure at the bottom of this content.

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