GrabCar Earning Structure – September 12, 2016 to September 18, 2016

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GrabCar Weekly Earning Structure (September 12th, 2016 to September 18th, 2016) Selamat Hari Raja Haji and Happy Malaysia Day! In light of the upcoming school holidays and public holidays, we’ve updated our schedule of hours in preparation for the higher demand for rides! To plan out your journeys and earnings more efficiently, please familiarise yourself with this week’s updated schedule. We’re also excited to introduce our new Referral Bonus. Now, you can earn up to RM300 [NEW] for referring your friends to become GrabCar drivers! Take care, drive safe, and have a productive week ahead!

This week’s guide to greater earnings! Make sure you satisfy the following requirements for earnings.

*Please read the fine print and refer to the busy area map for the full details.

Earning Structure Whether you are currently a full-time driver or a part-time driver, there’s something for everyone! Our earning structure aims to cater to your availability and maximise your earnings potential. 5 types of guarantees: Mega Peak, Ultra Peak, High Peak, Peak, and Bonus. Each type of hour has different guaranteed earnings. You can now enjoy the FLEXIBILITY to drive at your convenience, while being able to plan ahead such that you maximise your earnings! If you can,drive during MEGA PEAK hours as our guarantees are sky high at those times. Example: Mega Peak hours will bring the highest gross guaranteed earnings, which are up to RM60 gross guaranteed earnings* per hour for Tier 1! Guarantees: The more you drive, the more you earn – the more trips you complete in an hour, the higher your total gross guaranteed earnings per hour! Example: As a Tier 1 driver, completing 1 trip during the Mega Peak hour on Tuesday guarantees you gross earnings* of RM40; completing 3 trips guarantees you gross earnings* of RM60. 2 tiers of earnings: Tier 1 requires at least RM480 fare collection per week, while Tier 2 applies to anyone who collects below RM480 in fares. Top up: All guaranteed earnings are before Grab’s 20% commission. GrabAuto: Expansion of our GrabAuto program to more drivers, so you can save up to 30% for your car maintenance needs, to increase your take-home earnings! To find out more about the eligibility criteria for GrabAuto, please click here. This new earnings structure allows you to maximise your earnings EVERY HOUR based on your availability! *before Grab’s 20% commission

(Terjemahan Bahasa Melayu) Struktur Pendapatan Tidak kira sama ada anda pemandu sepenuh masa atau separuh masa, anda boleh memperolehi keuntungan! Struktur pendapatan kami bermatlamat untuk menyesuaikan struktur insentif kami mengikut kelapangan anda dan memaksimumkan pendapatan anda. 5 jenis jaminan: Mega Peak, Ultra Peak, High Peak, Peak dan Bonus. Setiap waktu membawa pendapatan jaminan kasar yang berbeza. Sekarang, anda boleh menikmati FLEKSIBILITI untuk memandu mengikut kesenangan anda, manakala dengan merancang terlebih dahulu dapat memaksimumkan pendapatan anda. Jika ada peluang, cuba untuk memandu pada waktu MEGA PEAK kerana jaminan kami adalah tertinggi pada masa tersebut. Contoh: Jam “Mega Peak” akan membawa pendapatan jaminan kasar yang tertinggi, iaitu setinggi RM60 jaminan kasar* untuk setiap jam bagi Tier 1. Tambang dijamin: Lebih banyak anda memandu, lebih tinggi pendapatan anda! Semakin banyak perjalanan yang anda lengkapi, semakin tinggi pendapatan jaminan sejam anda! Contoh: Jika anda lengkapi 1 perjalanan semasa jam “Mega Peak” pada hari Selasa, anda akan dijamin pendapatan kasar* sebanyak RM40. Manakala, jika anda lengkapi 3 perjalanan, anda akan dijamin pendapatan kasar* sebanyak RM60. 2 “tier” pendapatan: Untuk pemandu yang ingin memasuki Tier 1, syaratnya adalah pemandu tersebut perlu mengumpul tambang sekurang-kurangnya RM480 setiap minggu. Tier 2 pula boleh dimasuki oleh sesiapa, termasuk pemandu yang mengumpul tambang bawah RM480 setiap minggu. Oleh itu, semua pemandu layak untuk memasuki Tier 2. Tambah nilai: Semua pendapatan yang dijamin adalah sebelum komisen 20% Grab. GrabAuto: Baru-baru ini, program GrabAuto telah dikembangkan kepada lebih banyak pemandu, jadi anda boleh menikmati diskaun sebanyak 30% untuk penyelenggaraan kereta. Dengan penjimatan yang lebih tinggi, anda boleh menaikkan pendapatan yang dibawa pulang! Untuk baca lebih lanjut tentang kriteria kelayakan untuk GrabAuto, sila lawat disini. Struktur pendapatan baru kami memberikan anda peluang untuk memperolehi pendapatan yang lebih tinggi pada SETIAP JAM, mengikut kelapangan anda! *sebelum komisen 20% Grab

Hourly Guarantees

Example 1: If you achieve Tier 1 (RM480 in weekly fares collected), you could drive with us from 7.00am – 8.00am on Tuesday (Mega Peak) to potentially earn up to RM60 in gross guaranteed fares for the hour, depending on how many trips you complete in that hour!

Example 2: Even if you do not hit the RM480 fare target, you can still be eligible for extra earnings by driving during our Mega Peak, Ultra Peak, High Peak, and Bonus Hours! Joe (a Tier 2 driver) was not able to collect RM480 in fares during the week. However, Joe drove 1 trip from 7.00am to 8.00am on Tuesday (Mega Peak). His total fare collected for one trip was RM15. Joe is eligible for gross guaranteed earnings of RM35. His net take home for the one trip is RM28 (RM35 minus Grab’s 20% commission).

Referral Bonus Earn up to RM300 per driver [NEW] when you refer a friend to become a GrabCar driver! HOW TO GET UP TO RM300 PER DRIVER  Meet up with your friends/family who drive for a competitor’s ride hailing platform. Tell them how awesome GrabCar is and how much more you can earn! Get them to fill the sign up form here. Make sure they fill up YOUR details in the referral column so that you are eligible for the referral bonus! What are you waiting for? Refer your friends to become GrabCar drivers now! Please see here for the full terms and conditions.

(Terjemahan Bahasa Melayu) Jaminan Setiap Jam

Contoh 1: Jika anda mencapai Tier 1 (RM480 dalam kumpulan tambang setiap minggu), anda boleh memandu daripada pukul 7 pagi hingga 8 pagi pada hari Selasa (Mega Peak) dan berpeluang mendapat sebanyak RM60 dalam jaminan kasar untuk sejam, bergantung kepada nombor perjalanan yang anda lengkapi dalam jam tersebut.

Contoh 2: Walaupun anda tidak mencapai sasaran tambang sebanyak RM480, anda tetap layak untuk menikmati pendapatan tambahan dengan memandu pada jam Mega Peak, Ultra Peak, High Peak, Peak, dan Bonus Hours. Joe (seorang pemandu Tier 2) tidak berjaya mengumpul tambang sebanyak RM480 dalam seminggu. Walaubagaimanapun, Joe memandu 1 perjalanan dari pukul 7.00 pagi hingga 8.00 pagi pada hari Selasa (Mega Peak). Dalam satu perjalanan, Joe berjaya mengumpul tambang sebanyak RM15. Namun demikian, Joe layak untuk pendapatan jaminan sebanyak RM35. Pendapatan yang dibawa pulang oleh Joe adalah RM28 (RM35 tolak 20% komisen Grab).

Busy Areas 50% of your Mega Peak, Ultra Peak, High Peak, and Peak hour jobs in a week must be picked up from our 18 busy areas. For a more detailed map, see here.

Airport Promo is Still On! You will get total net earnings of RM62 for each airport trip. Net Earnings (after Grab’s 20% commission) RM65 (Received from passenger) x 80% (Minus Grab’s 20% commission) + RM10 (Top up into credit wallet) = RM62 NETT

Terms & Conditions Maintain an average driver rating of 4.4 and above. Maintain a Weekly Acceptance Score of 90%. Your Weekly Acceptance Score will be reset every Monday at 12:01am to 0%. Payout will be based on your prorated online & available time (note: you must be online AND available for jobs to be eligible for hourly guarantees). The amount of time that you were online & available will be calculated based on the number of minutes your were online for that hourly block. For example, if you are online & available for 45 minutes and complete one trip in that hour, you will be eligible for 75% (45/60 mins) of the guarantee for that hour. To maximize your earnings, do stay online for the full hourly block to get more jobs and increase your total gross earnings! Do note that you need to pick up at least one job per hour in order to qualify for guarantee for that hour. Maintain a weekly driver cancellation rate at a maximum of 10% in order to qualify for earnings. Drivers with consistent cancellation rates of 5-10% will also be closely monitored. In addition, the cancellation rate now includes cancellations occurring due to drivers requesting their passengers to cancel trips. For instance, If you have 100 accepted jobs in a week, out of which 15 are cancelled jobs (10 driver cancellations + 5 passenger cancellations due driver asking them to cancel), this would make for an overall cancellation rate of 15% (15/100 * 100) because driver-requested passenger cancellations are now included in the calculation. Weekly driver cancellation rate = (Number of driver cancellations in a week + Number of times driver has asked passenger to cancel in a week) ÷ Number of accepted bookings in a week To qualify for hourly guarantees, pick-ups are limited to areas within KLIA, KLIA 2 and Klang Valley only. You can drop off anywhere in Klang Valley, Genting Highlands, KLIA and KLIA 2. Drop offs outside these areas will not be included for computation of the hourly guarantees. To qualify for Mega Peak, Ultra Peak, High Peak, and Peak Hour guarantees, 50% of your jobs during those hours in a week must be picked up from busy areas. If you do not meet this requirement, you will not be eligible for any earnings for the Mega Peak, Ultra Peak, High Peak and Peak Hour hours. This requirement does not apply for Bonus Hour guarantees. Earnings will be calculated based on your weekly unique passenger count. Each unique passenger entitles you to ONE completed ride for the week. Only the fare amount of your FIRST unique passenger booking will be considered for the calculation of your hourly guarantee. GrabCar will collect a 20% commission from your gross fares, including the guaranteed portion (i.e. 20% commission will apply to both your collected fares AND the top-up portion). RM65 (gross) fare is only applicable for Klang Valley airport bookings to/from KLIA & KLIA 2. Subang Airport is excluded from the RM65 airport campaign, but it is still part of our busy areas. Please note that all airport fares (both drop-off and pick-up) contribute to your target fare collection to qualify for Tier 1 hourly guarantees. To keep track of your weekly fares collected, check your driver app job history for the number of pick-ups during the week. GrabCar’s 20% commission is listed in the driver app job history. Divide this value by 0.2 to get the total fare. If your fare collected for total trips completed is higher than the gross guaranteed earnings for the hour, you will not be given a further top up – you will earn the collected fare as per usual. We will only reimburse the difference if your collected fare is lower than the gross guaranteed earnings for the hour. For instances where fraudulent bookings or behaviour are found (e.g. driver excessively asking passenger to cancel on their behalf), an internal investigation will be conducted by Grab. Drivers may or may not qualify for earnings payout, depending on the findings of the investigation. This earning structure is only applicable for GrabCar (Economy) as per the week communicated. Any previous earning structure is not applicable.

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