GrabCar Earning Structure – August 22, 2016 to August 28, 2016

(August 22nd, 2016 to August 28th, 2016)

Make sure you satisfy the following requirements for earnings.

* Please read the fine print and refer to the busy area map for the full details.

Whether you are currently a full-time driver or a part-time driver, there’s something for everyone! Our brand new earning structure aims to cater to your availability and maximise your earnings potential.

1. 5 types of guarantees: Mega Peak [NEW], Ultra Peak, High Peak, Peak, and Bonus. Each type of hour has different guaranteed earnings. You can now enjoy the FLEXIBILITY to drive at your convenience, while being able to plan ahead such that you maximise your earnings! If you can, drive during MEGA PEAK hours as our guarantees are sky high at those times.

   Example: Mega Peak hours will bring the highest gross guaranteed earnings, which are up to RM60 gross guaranteed earnings* per hour for Tier 1!

2. Guarantees: The more you drive, the more you earn – the more trips you complete in an hour, the higher your total gross guaranteed earnings per hour!

   Example: As a Tier 1 driver, completing 1 trip during the Mega Peak hour on Monday guarantees you gross earnings* of RM40; completing 3 trips guarantees you gross earnings* of RM60.

3. 2 tiers of earnings: Tier 1 requires at least RM480 fare collection per week, while Tier 2 applies to anyone who collects below RM480 in fares.
4. Top up: All guaranteed earnings are before Grab’s 20% commission.
5. GrabAuto: Expansion of our GrabAuto program to more drivers, so you can save up to 30% for your car maintenance needs, to increase your take-home earnings! To find out more about the eligibility criteria for GrabAuto, please click here.

You will get total net earnings of RM62 for each airport trip.

Net Earnings (after Grab’s 20% commission)

RM65 (Received from passenger) x 80% (Minus Grab’s 20% commission) + RM10 (Top up into credit wallet) = RM62 NETT

1. Maintain an average driver rating of 4.4 and above.
2. Maintain a Weekly Acceptance Score of 90%. Your Weekly Acceptance Score will be reset every Monday at 12:01am to 0%.
3. Payout will be based on your online & available time (note: you must be online AND available for jobs to be eligible for hourly guarantees).Your guarantees for each hour will be calculated based on your online & available time within that hour. For example, if you are online & available for 30 minutes from 7-8am on Monday and complete one trip in that hour, you will be eligible for 50% of the guarantee for that hour. To maximize your earnings, do stay online for the full hourly block to get more jobs and increase your total gross earnings! Do remember that you need to pick up at least one job per hour in order to qualify for guarantee for that hour.
4. Maintain a weekly driver cancellation rate at a maximum of 12% in order to qualify for earnings. Weekly driver cancellation rate* is calculated as Number of Driver Cancellations in a week divided by Number of Accepted Bookings in a week. However, drivers who consistently request passengers to cancel on their behalf will be monitored closely.
5. To qualify for hourly guarantees, pick-ups are limited to areas within KLIA, KLIA 2 and Klang Valley only. You can drop off anywhere in Klang Valley, Genting Highlands, KLIA and KLIA 2. Drop offs outside these areas will not be included for computation of the hourly guarantees.
6. To qualify for Mega Peak, Ultra Peak, High Peak, and Peak Hour guarantees, 50% of your jobs during those hours in a week must be picked up from busy areas. If you do not meet this requirement, you will not be eligible for any earnings for the Mega Peak, Ultra Peak, High Peak and Peak Hour hours. This requirement DOES NOT APPLY for Bonus Hour guarantees.
7. Earnings will be calculated based on your weekly unique passenger count. Each unique passenger entitles you to ONE completed ride for the week. Only the fare amount of your FIRST unique passenger booking will be considered for the calculation of your hourly guarantee.
8. GrabCar will collect a 20% commission from your gross fares, including the guaranteed portion (i.e. 20% commission will apply to both your collected fares AND the top-up portion).
9. RM65 (gross) fare is only applicable for Klang Valley airport bookings to/from KLIA & KLIA 2. Subang Airport is excluded from the RM65 airport campaign, but it is still part of our busy areas. Please note that all airport fares (both drop-off and pick-up) contribute to your target fare collection to qualify for Tier 1 hourly guarantees.
10. To keep track of your weekly fares collected, check your driver app job history for the number of pick-ups during the week. GrabCar’s 20% commission is listed in the driver app job history. Divide this value by 0.2 to get the total fare.
11. If your fare collected for total trips completed is higher than the gross guaranteed earnings for the hour, you will not be given a further top up – you will earn the collected fare as per usual. We will only reimburse the difference if your collected fare is lower than the gross guaranteed earnings for the hour.
12. For instances where fraudulent bookings or behaviour are found (e.g. driver excessively asking passenger to cancel on their behalf), an internal investigation will be conducted by Grab. Drivers may or may not qualify for earnings payout, depending on the findings of the investigation.
13. This earning structure is only applicable for GrabCar (Economy) as per the week communicated. Any previous earning structure is not applicable.