GrabCar Earning Structure – August 15, 2016 to August 21, 2016

We’re very excited to announce our new earning structure to maximise your earnings potential. With our new BEST IN TOWN guaranteed earnings per hour, you now have the option to come online based on your availability and get paid PER HOUR. Our new guaranteed earnings per hour is categorised into – Ultra Peak, High Peak, Peak, and Bonus hours. You can now earn up to RM55 per hour in guaranteed gross fares for completing 3 trips (before Grab’s 20% commission) during the Ultra Peak Hours!

Take care, drive safe, and have a productive week ahead!

Whether you are currently a full-time driver or a part-time driver, there’s something for everyone! Our brand new earning structure aims to cater to your availability and maximise your earnings potential.

1. 4 types of guarantees: Ultra Peak, High Peak, Peak, and Bonus. Each type of hour has different guaranteed earnings. You can now enjoy the FLEXIBILITY to drive at your convenience, while being able to plan ahead such that you maximise your earnings! If you can,drive during ULTRA PEAK hours as our guarantees are sky high at those times.

   Example: Ultra Peak hours will bring the highest gross guaranteed earnings, which are up to RM55 gross guaranteed earnings* per hour for Tier 1!

2. Guarantees: The more you drive, the more you earn – the more trips you complete in an hour, the higher your total gross guaranteed earnings per hour!

   Example: Completing 1 trip during the Ultra Peak Hour on Monday guarantees you gross earnings* of RM35; completing 3 trips guarantees you gross earnings* of RM55.

3. 2 tiers of earnings: Tier 1 requires at least RM480 fare collection per week, while Tier 2 applies to anyone who collects below RM480 in fares.
4. Top up: All guaranteed earnings are before Grab’s 20% commission.
5. GrabAuto: Expansion of our GrabAuto program to more drivers, so you can save up to 30% for your car maintenance needs, to increase your take-home earnings! To find out more about the eligibility criteria for GrabAuto, please click here.

1. Maintain an average driver rating of 4.4 and above.
2. Maintain a Weekly Acceptance Score of 90% [UPDATED]. Your Weekly Acceptance Score will be reset every Monday at 12:01am to 0%.
3. [NEW] Payout will be based on your online & available time (note: you must be online AND available for jobs to be eligible for hourly guarantees). Your guarantees for each hour will be calculated based on your online & available time within that hour. For example, if you are online & available for 30 minutes from 7-8am on Monday, you will be eligible for 50% of your gross guarantee for that hour. To maximize your earnings, do stay online for the full hourly block to get more jobs and increase your total gross earnings!
4. Maintain a weekly driver cancellation rate at a maximum of 12% in order to qualify for earnings. Weekly driver cancellation rate* is calculated as Number of Driver Cancellations in a week divided by Number of Accepted Bookings in a week. *For earnings purposes only, bookings cancelled by passengers will NOT affect weekly driver cancellation rate. However, high overall cancellation rate will still be monitored.
5. To qualify for hourly guarantees, pick-ups are limited to areas within KLIA, KLIA 2 and Klang Valley only. You can drop off anywhere in Klang Valley, Genting Highlands, KLIA and KLIA 2. Drop offs outside these areas will not be included for computation of the hourly guarantees.
6. To qualify for Ultra Peak, High Peak, and Peak Hour guarantees, 50% of your jobs during those hours in a week must be picked up from busy areas. If you do not meet this requirement, you will not be eligible for any earnings for the Ultra Peak, High Peak and Peak Hour hours. This requirement DOES NOT APPLY for Bonus Hour guarantees.
7. Earnings will be calculated based on your weekly unique passenger count. Each unique passenger entitles you to ONE completed ride for the week. Only the fare amount of your FIRST unique passenger booking will be considered for the calculation of your hourly guarantee.
8. [UPDATED] GrabCar will collect a 20% commission from your gross fares, including the guaranteed portion (i.e. 20% commission will apply to both your collected fares AND the top-up portion).
9. RM65 fare is only applicable for Klang Valley airport bookings to/from KLIA & KLIA 2. Subang airport is excluded from the RM65 airport campaign, but it is still part of our busy areas. Please note that all airport fares (both drop-off and pick-up) contribute to your target fare collection to qualify for Tier 1 hourly guarantees.
10. To keep track of your weekly fares collected, check your driver app job history for the number of pick-ups during the week. GrabCar’s 20% commission is listed in the driver app job history. Divide this value by 0.2 to get the total fare.
11. If your fare collected for total trips completed is higher than the gross guaranteed earnings for the hour, you will not be given a further top-up – you will earn the collected fare as per usual. We will only reimburse the difference if your collected fare is lower than the gross guaranteed earnings for the hour.
12. For instances where fraudulent bookings or behaviour are found (e.g. driver excessively asking passenger to cancel on their behalf), an internal investigation would be conducted by Grab. Drivers may or may not qualify for earnings payout, depending on the findings of the investigation.
13. This earning structure is only applicable for GrabCar (Economy) as per the week communicated. Any previous earning structure is not applicable.